Patient Rights & Responsibilities

We want to encourage you, as a patient at Yelm Family Medicine, to speak openly with our healthcare team, take part in your treatment choices, and promote your own safety by being well informed and involved in your care. Because we want you to think of yourself as a partner in your care, we want you to know your rights as well as your responsibilities. We invite you and your family to join us as active members of your care team.

Your Rights

  • You have the right to receive considerate, respectful and compassionate care in a safe setting regardless of your age, gender, religion, sexual orientation, or disability.
  • You can expect full consideration of your privacy and confidentiality in care decisions, exams, and treatments.
  • You have the right to be told by your doctor your diagnosis and possible prognosis, the benefits and risks of treatment, and the expected outcome of treatment.
  • You have the right to have your pain assessed and to be involved in decisions regarding your pain.
  • You have the right to receive detailed information about charges.
  • You have the right to voice your concerns about the care you receive. If you have a problem or complaint, you may talk with your doctor, nurse manager or office manager.

Your Responsibilities

  • You have the responsibility to provide complete and accurate information, including your full name, address, home telephone number, date of birth, Social Security number, insurance carrier and employer, when it is required.
  • You have the responsibility to provide accurate information about your health and medical history, including present condition, past illnesses, hospital stays, medicines, vitamins, herbal products, and any other matters that pertain to your health, including perceived safety risks.
  • You have the responsibility of asking questions when you do not understand information or instructions. You are responsible for telling your doctor if you believe that you are unable to follow through with your treatment plan. You are directly responsible for outcomes if you do not follow the care, treatment and service plans.
  • You are responsible for providing complete and accurate information regarding your health insurance coverage and to pay your bills in a timely manner.
  • You have the responsibility to keep appointments, be on time, and to call your health care provider if you are unable to keep your scheduled appointment.
  • You are expected to treat all Providers, staff, and other patients with courtesy and respect. Threats, violence, or harassment of other patients and staff will not be tolerated.